To be eligible for refund or exchange of services, you must first email us within 3 working days of receiving your order at firstname.lastname@example.org to alert us of the request and the reason as to why you are unsatisfied.
Upon receipt of your email, the senior team will review your case and let you know about the decision with in 24 hours
Conditions For Editing and Proofreading
If you request a refund before we start working on your project, a 100% of your payment will be refunded (transaction charges will be deducted).
The amount for which we have already completed or started the work on your project will not be refunded. Please note that only the balance payment will be refunded.
However, if you have a specific complaint and need a complete refund, you may send us a refund request at email@example.com and we will take a fair decision accordingly.
We provide 100% guaranteed and unlimited revision. Customers can ask us for unlimited free revisions. Should the number of pages exceed, appropriate charges would then be applicable. In order to receive free revision, customers are required to request for a revision within 20 days of the delivery date.
However in case of large order, the timeline exceeds up to 45 days. If the revision request falls within these guidelines we will revise the order to meet the customer’s initial requirements free of charge.
Once the above-mentioned timeline has passed it shall be assumed that the customer is satisfied.
All revision requests pertaining to customers order will be completed as per the urgency of the order with 24 hours as standard minimum turnaround time.
Revision turnaround time as per urgency is as follows:
For orders up to 24 hours of urgency; Revision turnaround time would be 24 hours.
For orders between 24-48 hours of urgency; Revision turnaround time would be 48 hours.
For orders of 48 hours and above; Revision turnaround time would be 72 hours.
According to our policy If you cease the deal with us, and later if you find a competitive price from our competitors or any other company in the market you are not eligible for a refund.
we provide research based drafts and we do not advise students to submit our work provided to them as their final submission as it is unethical and considered as plagiarism.
We do not take any responsibility if student submit our work as their final submission to their academic or education bodies)
You have the right to appeal against a Refund Request decision by writing to the Alpharts Limited, The Old Court House, Clark Street, Morecambe, LA4 5HR
Frequently asked questions
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